FREE SHIPPING ON ORDERS OVER $85.00

Fischer & Wieser Customer Service

Contact Information

No matter where you live in the world, we consider you a neighbor. Our door is always open for questions, feedback or inspiration for new culinary adventures. No matter the topic, just knock and we’ll answer!

Our Mailing Address:
411 South Lincoln Street
Fredericksburg, Texas 78624

Our Email Address:
info@jelly.com

Our Phone:
1-830-997-7194

1.800.369.9257

International Calls:
1.877.861.0260

Our Fax:
1.830.997.0455


Ordering and Shipping Information

We’re glad you had a look around at the products we are proud to call Fischer & Wieser. If you decide to place an order, your information is safe with us. Please read our Privacy Policy below for more details.

Our business hours are Monday - Friday, 8 AM to 5 PM CST. If you place an order after hours, we’ll get right to it the next business day, and your order will be on its way to you within 72 hours. Please note that our gift packs may take up to five days, just in case we need to cook up a fresh batch just for you!

If you have any questions, just give us a holler. Click here.

We hope your order brings you as much inspiration and enjoyment as it does for the team at Fischer & Wieser. Enjoy!

All orders are shipped via UPS. Shipping is free for orders that equal $85 or more per shipping address using UPS Ground Service Only within the Contiguous U.S. ONLY. Regular shipping charges apply to all International orders, and orders to Alaska, Hawaii, APO addresses and Canada. If you need information about expedited shipping, please call us at:

1-800-880-8JAM.

Shipping charges are automatically calculated at checkout based on location and weight.


Our Privacy Policy

Fischer & Wieser Specialty Foods takes your trust and privacy concerns very seriously. We never sell, barter, give away, rent or distribute your personal information in any way, to any outside party. Credit card payments made through our on-line shopping cart are completed using an encrypted and secure connection via SSL (Secure Socket Layer) for maximum security. We collect your information with the utmost respect and use it simply to serve you better. That’s our promise to you.